New Customers are having issues gaining access to PayPal's Payouts API due to a broken button on PayPal's website. PayPal has been notified and they are currently working on fixing the problem. Currently as a workaround, PayPal has informed us that if our customers simply call their customer service team they will help grant access through a series of steps. We have provided instructions that have worked for other customers to contact PayPal's customer service team to be granted access to their Payouts API. Call (888) 221-1161
  • Explain that you are not able to get Payouts API Access on the website.
  • They may create a ticket for you or advise you on how to create that ticket.
  • Await an email after the ticket is submitted. They usually respond within 24hrs. They will need some information about your business. After you give that to them they should be able to grant you access or instruct you about further steps you will need to take to get access to the Payouts API.
Expect this process to take 2-5 business days. We are well aware that this is super annoying. We are confident you will love it when it is done and working properly. We are very sorry for the inconvenience, just have faith and keep going! Thanks for your patience!

This guide walks you through the steps to link Referral Reactor to your PayPal account. This lets you send a bonus payment instantly to people that send you referrals through the app.

Overview

  1. Create a PayPal Business Account
  2. Link a Bank Account to your Business PayPal Account
    • PayPal requires money in your PayPal Business account to send bonus payments. It can take a couple days to transfer this over.
    • To confirm your Bank Account, PayPal may make a small deposit in your account which you can then confirm in an email they will send you.
  3. Request Access to the Payouts API
    • This step is important. Errors in sending payments can lead back to this step. PayPal encourages you to contact your account manager or customer service if you still have not gotten Payouts Access.

      Some customers are having issues getting this access through PayPal's website. PayPal is aware of the issue. If you experience any problems, please refer to the above warning for the alternate steps.
  4. Copy the Credentials to Referral Reactor
    • This is another important thing to check. This can be incorrect if there is an extra space even, when you paste the Client ID and Secret into Referral Reactor.
    • Make sure you selected "Live". Otherwise, with Sandbox, you will be sending fake money.
Fair Warning: It does take several days to get Referral Reactor connected. This wait is the worst part of getting started with Referral Reactor. However, this process unlocks the coolest part of the app: The ability to send people an immediate bonus payment! We promise that it is worth the effort!

Step 1: Create a Business PayPal Account

The first thing you need is a business PayPal account. If you already have a PayPal account for your business you can skip this step. PayPal has a guide for setting this up. It all starts with going to paypal.com, clicking Sign Up, and selecting Business Account. They also have a nice video that goes through the steps:

Step 2: Link a Bank Account to your Business PayPal Account

The next step is to link your PayPal account with your bank account. This allows you to add money to your PayPal account so that you can pay out referral bonuses. PayPal has another video about linking a bank account:

It takes 3-5 business days to transfer money from a bank account to your PayPal account so you want to transfer enough to cover the bonus payments you want to make.

Step 3: Request Access to the Payouts API

Some customers are having issues getting this access through PayPal's website. PayPal is aware of the issue. If you experience any problems, please refer to the above warning for the alternate steps.

While you are getting your bank account linked and waiting to add money to your PayPal Account, the next step is to request access to the PayPal Payouts API. This is the API that Referral Reactor uses to send your bonus payments. To request access, go to the PayPal Payouts API landing page and click on Get Started.

Fill out thier short questionnaire, and then you'll have to wait for 1-2 business days for PayPal to approve your request. So far, they've approved everyone who has wanted to use Referral Reactor this way.

Step 4: Copy the Credentials to Referral Reactor

You are almost there! The last thing you need is to copy and paste a Client ID and Client Secret into Referral Reactor.

To do this go to the PayPal Developer Portal Dashboard and click on Live and then Create App.

Once you do that just put in a name for the app. It can be anything but we usually recommend you name it Referral Reactor.

After you create the app, it will bring you back out to your dashboard. Click on the app that you just created and you should see the Client ID and Client Secret:

Now that you have your Client ID and Secret go back to Referral Reactor. In the side menu select Reactor Configuration and then Bonus Options.

Then scroll down and you will see the place to paste your Client ID and Secret from PayPal and click Save PayPal Credentials.

And you're done!!!

You can now use Referral Reactor to send people bonus payments through PayPal or Venmo!

Have Questions?

We know that is a lot. If you run in to any problems or have any issues, feel free to reach out to us and we will help you get this done!

Toll Free: (844) 369-3919

(440) 596-5981

info@referralreactor.com