From referral to finished job, all in one place.
Most small home-service businesses don’t need a big, complicated CRM. They need to know who the customer is, what the job is, who’s on it and when. Referral Reactor does that now too, and your customers can sign in to follow their job and send you their friends and neighbors.
How it works
- 1
Turn a referral into a job
One click turns a referral into a customer and a job. When the job starts, the referral moves to In Progress, and when it’s done, to Completed, so the partner who sent it sees every step.
- 2
Put it on the schedule
Book visits in a week, day or month view, pick the truck and crew, and drag a visit to move it. Then let the crew know about the change with a tap.
- 3
Your crew works it from their phone
Technicians see only the jobs they’re on, with the job’s checklist, photos and status buttons. A job type can require a photo when they arrive.
- 4
Your customer follows along
Invite the customer and they can sign in to see their job’s status, dates, who’s managing it and the updates you share, and message your office.
See it in action
Book visits by truck in a day, week or month view. 
Each job has its own stage and status, and can notify the customer.
In practice
Marcus refers Dana Whitfield’s roof. You turn the referral into a job, book the tear-off for Tuesday and put Luis’s crew on it, and invite Dana. She watches her job move to In Progress, and Marcus sees his referral move too. A month later, Dana’s neighbor shows up in your list as a referral from Dana.
Why it matters
Happy customers send the next job
Every customer you invite gets a referral account, so a friend or neighbor who needs help is a tap away from reaching you, credited to them.
Bonuses that follow the job
Choose the job stage that earns a partner’s bonus. When a referred job reaches it, the bonus is drafted for you to review, and nothing goes out until you approve it.
Fewer “how’s my job going?” calls
Customers can check on their job any time, and the updates you choose to share land on their phone.
Set up your way
Use your own job stages, job types with checklists, and custom fields for customers and jobs.
Included, and off until you want it
The CRM isn’t a paid add-on. An admin turns it on in Settings. Already run your jobs in Jobber? Keep it, and sync your referrals instead.
See the Jobber integrationThe best way to know is to try it.
Referral Reactor is free, with no trial clock and no credit card. Sign up, set up your business in minutes, and see if it's right for you. Want a walkthrough first? Book a demo.