Welcome to Referral Reactor ("Referral Reactor," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.
Referral Reactor is intended for users in the United States. By using Referral Reactor, our website, or our mobile applications, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us, information collected automatically, and information received from other users when they submit referrals involving you.
Examples include:
Account Information
- Name
- Email address
- Phone number
- Business name
- Company logo
- Business address
- Profile photo (if provided)
Referral Information
When a referral is submitted, we may collect:
- Customer names
- Customer contact information
- Service addresses
- Photos uploaded by users
- Notes entered by users
- Referral status updates
- Referral history
- Messages between users
Payment Information
If businesses choose to send referral rewards or thank-you bonuses through Referral Reactor, payment processing is handled by trusted third-party providers. Referral Reactor does not store complete credit card numbers or banking information on our servers.
Device Information
We may automatically collect:
- IP address
- Device type
- Operating system
- Browser type
- Mobile device identifiers
- App version
- Crash reports
- Log files
Usage Information
We may collect information about how you use Referral Reactor, including:
- Features used
- Pages viewed
- Search activity
- Referral activity
- Time spent within the app
- Links clicked
2. How We Use Your Information
We use your information to:
- Provide Referral Reactor services
- Create and manage your account
- Process referrals
- Facilitate communication between users
- Process referral rewards and company credits
- Improve our products and services
- Personalize your experience
- Send service notifications
- Respond to customer support requests
- Prevent fraud and abuse
- Detect illegal activity
- Maintain security
- Comply with legal obligations
3. Communications
By creating an account, you agree that Referral Reactor may contact you regarding:
- Referral updates
- Account activity
- Push notifications
- Email notifications
- Security alerts
- Payment notifications
- Product announcements
- Important service updates
Where you provide a mobile number and opt in, we may also send you text (SMS) messages related to your account, referrals, and payments. Message frequency varies, and message and data rates may apply. You can opt out of text messages at any time by replying STOP, or reply HELP for help.
You may opt out of promotional communications at any time. However, you may continue receiving important account and security notifications.
4. Photos, Messages, and Uploaded Content
Users may upload:
- Photos
- Documents
- Messages
- Notes
- Logos
- Other content
You retain ownership of content you upload.
By uploading content, you grant Referral Reactor a limited license to store, display, transmit, and process that content solely for operating the Referral Reactor platform.
You are responsible for ensuring that you have the legal right to upload any content you submit.
5. Sharing Information
We do not sell your personal information.
We may share information:
- With businesses participating in a referral
- With users involved in the referral process
- With payment processors
- With cloud hosting providers
- With customer support providers
- With analytics providers
- When required by law
- To protect the safety of our users
- To investigate fraud or illegal activity
- During a merger, acquisition, or sale of Referral Reactor assets
6. Referral Visibility
Referral Reactor is designed to help businesses, homeowners, and referral partners communicate.
Information submitted as part of a referral may be visible to businesses and users participating in that referral.
Only information necessary to process the referral will be shared.
7. Location Information
If you choose to enable location services, Referral Reactor may collect location information to:
- Help locate nearby businesses
- Improve search results
- Provide location-based services
You may disable location permissions through your device settings at any time.
8. Cookies and Similar Technologies
Our website and applications may use:
- Cookies
- Local storage
- Analytics technologies
- Similar tracking technologies
These help us:
- Improve performance
- Remember preferences
- Measure usage
- Detect fraud
- Improve user experience
9. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information.
While we strive to protect your information, no method of electronic storage or transmission over the Internet is completely secure. We cannot guarantee absolute security.
10. Data Retention
We retain information as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Improve platform functionality
We may retain certain records after account deletion where permitted or required by law.
11. Your Choices
Depending on your location, you may have the right to:
- Access your information
- Correct inaccurate information
- Delete your account
- Request deletion of personal information
- Receive a copy of your data where required by law
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, email us at info@referralreactor.com. We will respond within the time required by applicable law. We may need to verify your identity before acting on a request.
12. Children's Privacy
Referral Reactor is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we discover such information has been collected, we will promptly remove it.
13. Third-Party Services
Referral Reactor may integrate with third-party services including payment providers, email services, analytics providers, mapping services, cloud storage providers, and notification providers.
These services maintain their own privacy policies.
Referral Reactor is not responsible for the privacy practices of third-party services.
14. Where Your Information Is Processed
Referral Reactor is intended for users in the United States, and your information is processed in the United States or in other countries where our service providers operate. If you access Referral Reactor from outside the United States, you understand that your information will be transferred to and processed in the United States.
15. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to know, access, correct, delete, and limit certain uses of your personal information.
Referral Reactor does not sell personal information as defined by California law.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
If material changes are made, we will update the Effective Date and may notify users through the website, application, or email.
Continued use of Referral Reactor after changes become effective constitutes acceptance of the updated Privacy Policy.
17. Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Referral Reactor
Website: https://referralreactor.com
Email: info@referralreactor.com